New to the Philippine Consulate General family and a fresh face in the New York Filipino community is Vice Consul Tanya Faye O. Ramiro, who assumed her first diplomatic posting for the Philippine Foreign Service in the Big Apple last September 2017, has been concurrently serving as the Administrative Officer of the Consulate, Administering Officer of the Resident Election Registration Board for Overseas Absentee Voters, and the Assistant Manager of the Philippine Center.
Her responsibilities seem enormous for a new arrival, yet Vice Consul Tanya is no doubt confident she will deliver the exemplary public service for which the Consulate is known for throughout the community. “As head of our core consular services, my primary responsibility is to achieve operational efficiency in consular operations this being the frontline service of the Philippine Consulate General in New York,” she explains, “this requires me to supervise the performance of the personnel on a daily basis and resolve issues that are escalated to me. Executing frontline service operations is very dynamic because you also deal with unpredictable and novel challenges. My role is not only to achieve efficiency in public service but to also improve problem-solving practices.”
As Administrative Officer, she manages administrative processes involving staffing, finance, and property issues. “Implicit also in being an administrative manager is playing the role of cheerleader of the personnel – I want to help everyone achieve job motivation by encouraging them, listening to their problems, and advising them as best as I could,” she says.
Lastly, as Assistant Manager of the Philippine Center, she is the second-in-command with respect to maintaining the New York Philippine Center, which mostly everyone in the community knows as the Philippine Government-owned building along Fifth Avenue that primarily houses both the Philippine Permanent Mission to the United Nations and the Philippine Consulate General, aside from other government agency representatives, such as the Philippine Trade and Investment Center, the Philippine Department of Tourism. and Pag-IBIG Fund.
Born to a father hailing from Ilocos and a mother from La Union, she attended Miriam College (formerly Maryknoll) in Quezon City from nursery all the way to her high school years. She then went on to attend Ateneo de Manila University where she graduated with a Bachelor of Arts degree in Psychology with honors. Immediately thereafter, she enrolled at the Ateneo de Manila College of Law in Rockwell, Makati City where she earned a Juris Doctor Degree and made the dean’s list. Accordingly, she took the Philippine Bar and signed the Philippine Roll of Attorneys at the Supreme Court in May 2010.
Having already familiarized herself with several Filipino-American community leaders throughout the Tri-State region, Vice Consul Tanya’s primary goal on her New York posting is to change the perception of Philippine “public service” that some overseas Filipinos may have. “Each day at work is, therefore, an opportunity to prove that the Philippine Foreign Service could be as efficient and as professional as any other foreign government agency,” she remarks. She goes on to remind that among the newer services that the Consulate is offering is the “Passport Release Tracking System,” which the Consulate has launched last January 2018, wherein applicants need to simply log into the Consulate’s official website www.newyorkpcg.org to monitor the status of their respective passports, instead of calling or emailing the Consulate. “Hopefully, initiatives such as this could help shift the mindset beyond the stereotype most have of Philippine public service,” she comments.
As far as what she feels is her greatest achievement in her new posting, her only remarks are: “I already consider it an achievement whenever a kababayan would take time to call or send me a greeting card to say how thankful they are for the assistance we have provided. It gives me a sense of fulfillment to know that our work in the foreign service helps people in concrete ways.”
Although she has been in New York for just seven months as a Consulate officer, Vice Consul Tanya is no stranger to the urban delights of this great city. “Since I was in high school, my mother, Gloria Jean Ongogan Ramiro, who used to work here in NYC, would save up money to bring all her four children to NYC to spend time with her. Mommy was our official tour guide and photographer. She introduced us to the basics of NYC. Mommy paved the way for us in America”, she recalls. “Now that I am here as Vice Consul, I am hoping to take this opportunity as well to immerse myself in the local culture.”
As for her personal message to the Fil-Am community, she only has to say– “Maraming salamat po sa inyong mainit na pagtanggap sa akin, at sa inyong patuloy na pagsuporta. Sisikapin ko pong pagbutihin ang aking trabaho bilang inyong Vice Consul.
“In more ways than one, you are all ‘ambassadors’ of the Philippines. Let us continue to show the world what makes Filipinos truly world-class. Mabuhay!” — Wendell Gaa